- Frequently Asked Questions About Tioga County & Broome County's Favorite Pet Sitter Services
Our office hours are Monday to Friday, 9:00 am to 6:00 pm. We respond within 48 hours.
Calls and emails are monitored for emergencies when the office is closed. We return non-urgent calls and emails during regular business hours.
If we are servicing you, you can contact us by phone, and we will get back to you as soon as possible.
Our preferred contact for inquiries and non-urgent messages is emailing info@sitandslumberpetcare.com. We respond to text messages at 484-619-2288; you can also call that number.
We require two access points, one being access that doesn't require electricity.
Our cancellation policy can be viewed here.